SMS Terms and Conditions

Last Updated: May 9th 2025

By providing your phone number and opting in to receive SMS messages from John Du OD PC or Visual Acuity Eyecare, you agree to the following terms and conditions:

1. Program Description

We use SMS messaging to communicate with patients and visitors regarding appointment reminders, eye care tips, prescription updates, special promotions, and other relevant updates related to our services.

2. Opt-In Consent

By entering your phone number on our website (www.eyecarebyjohndu.com), checking the consent box, or otherwise opting in, you authorize us to send you text messages.

3. Opt-Out Instructions

You may opt out at any time by replying “STOP” to any SMS. After opting out, you will receive a confirmation and no further messages unless you re-enroll.

4. Help and Support

If you need help, reply “HELP” to any message, or contact our office directly at 571-470-0112 or via email at dr.johndu.eyecare@gmail.com.

5. Message Frequency

Message frequency varies depending on your interactions with our practice, appointment schedule, and promotions. Typical messages include 1–4 texts per month.

6. Fees and Charges

Standard message and data rates may apply. Contact your mobile carrier for details about your specific plan.

7. Carriers and Delivery

Messages may be delivered through third-party messaging platforms and mobile carriers. We are not liable for delayed or undelivered messages.

8. Data Privacy

We value your privacy. Please review our full Privacy Policy to understand how your information is handled and protected.

9. Eligibility

You must be 18 years of age or older, or have a parent/guardian’s consent, to receive SMS messages from us.

10. Modifications

We reserve the right to change these SMS Terms and Conditions at any time. Changes will be posted to our website and effective immediately upon posting.